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Created by Guest
Created on Aug 25, 2022

Can the POS system prioritize the order in which it charges items? Currently, the POS charges items in the order they are entered into the POS, allowing for ala carte/extra items to be charged first before charging the school meal. This has led to students going into the negative. If a full meal charge can reduce funds before any ala carte/extra items are entered into the system, the system could then alert us that there is not enough money available for the extras.

We just noticed an account going into the negative due to the system permitting extra/ala carte purchases when the student didn’t have enough money.
If possible, can we have the POS system prioritize the order in which it charges? For example:

On 8/18, Patron #600093465 was charged for items in the below order. Unfortunately, the POS allowed for extra/ala carte items to be charged before the lunch meal got charged. This then permitted the account to go into a negative status.
• ITEM CHARGED BALANCE
• French Toast with Sausage $0.00 $3.50
• PBJ Entrée $2.00 $1.50
• Fruit $0.00 $1.50
• Bread/Grain $0.75 $0.75
• Yogurt $0.60 $0.15
• Milk $0.00 $0.15
• Lunch Meal $2.60 ($2.45)

The meal should have been charged in this order to prohibit the student from selecting any ala carte items:
• ITEM CHARGED BALANCE
• French Toast with Sausage $0.00 $3.50
• Fruit $0.00 $3.50
• Milk $0.00 $3.50
• Lunch Meal $2.60 $0.90
• Bread/Grain $0.75 $0.15
• Yogurt $0.60
• PBJ Entrée $2.00 

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  • Guest
    Reply
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    Aug 29, 2022

    Fantastic ��� thank you for looking into this Carol!

  • Admin
    Carol Grant
    Reply
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    Aug 29, 2022

    Thank you for your feedback. I will promote this item and we can review the code to see if we can prevent the meal being charged last and resulting in the negative balance. We do have a setting that disables ala carte 'charging' so we should be able to detect this. We will have to do some testing